Showing posts with label news media. Show all posts
Showing posts with label news media. Show all posts

Thursday, April 16, 2026

X Has a Free Speech Problem — and I'm Living It

X recently suspended my account for “violating our rules against inauthentic behaviors.” That was the entirety of the explanation. X cited no specific post, identified no pattern of misconduct, and offered no definition of what, precisely, it considered inauthentic about my activity. There was no warning. I appealed, asked for specifics, and followed up. I received nothing in return. X’s own policies state that its authenticity rules target manipulation through fake accounts, coordinated behavior, and deceptive content — and that users may appeal suspensions made in error. In my case, the appeals process has led nowhere.

That silence should concern more than just me.


I was not impersonating anyone, using bots, running fake accounts, purchasing engagement, concealing my identity, or orchestrating any coordinated campaign. I posted under my own name, in my own voice, on matters of public concern. (You can still see my news and views on Threads.)

I also created images lampooning the president. After Trump decried the cost and design of the Obama library — and after renderings emerged of his planned library skyscraper-hotel-marina-event space complex — I created a parody concept for a “Trump Presidential Library.” 




The post that appears to have triggered the suspension was a Trump-as-George-Washington cartoon captioned “I cannot tell a lie. Biden did it,” accompanied by commentary on the erosion of accountability and democratic norms.

That is called political speech. It is also called satire. Both have been protected forms of expression in democratic societies for centuries. And both were, by any reasonable definition, plainly authentic.


The contradiction is difficult to ignore. X accused me of “inauthentic behaviors” — yet every post was written under my own name, expressed my own views, and linked to my own commentary or clearly recognizable parody. Meanwhile, the broader ecosystem of political media on that same platform routinely carries content that is racist, threatening, dehumanizing, or incendiary.

Consider the record. The same platform that suspended me for political satire has hosted presidential posts threatening to annihilate an entire civilization, profane ultimatums directed at foreign governments, and language that, from any other account, would almost certainly trigger enforcement. The enforcement gap is not a matter of interpretation. It is a matter of record.

I condemned disinformation about vaccines, wrote about the politicization and demonization of science, criticized cuts to education and research, and voiced concerns about attacks on the news media and the degradation of truth in public life. Trump and many of his allies, by contrast, have normalized language that casts journalists as “enemies of the people,” opponents as “traitors,” and entire communities as threats — language that sits comfortably on the platform, uncontested and unenforced, and that routinely edges to the boundary of criminal incitement without quite crossing it.

Elon Musk acquired X with a promise to make it a more open arena for public expression. That promise deserves scrutiny when a real person, posting under his own name, can be suspended for political criticism and satire — and then offered nothing but silence in response. “Free speech” as a platform value cannot be selectively applied based on whose speech is at issue.

This is not a customer-service complaint. It is a question about who gets to speak in the defining public forum of our time — and who decides.

X is among the most consequential communications platforms in public life. Politicians use it to shape narratives, announce policy, and dominate news cycles. Journalists use it to report, distribute, and break news. Researchers and experts use it to interpret events in real time. X is, of course, a private company, and the First Amendment constrains government action — not the moderation decisions of private platforms. But that legal distinction does not end the inquiry. When a sitting president uses social media as a de facto channel of governance, and when participation in that public square can be revoked through vague accusations and opaque processes, platform governance becomes a matter of legitimate democratic concern.

Many people responded to my suspension by saying I was better off without it — that X has become a cesspool, that suspension is practically a badge of honor. I understood the sentiment. But that response, however satisfying, concedes too much. It accepts that a platform of this consequence can suppress lawful political opinion without evidence, without explanation, and without recourse — and that the appropriate response is simply to walk away.

Platforms have a genuine responsibility to remove spam, fraud, threats, harassment, and coordinated manipulation. No serious person disputes that. But when a platform accuses a user of “inauthentic behaviors,” it should be able to identify the conduct, cite the specific post, explain which rule was violated, and provide a genuine review process. Without that, policy becomes pretext, enforcement becomes theater, and whatever trust remains evaporates.

If a platform this powerful can silence lawful political speech this casually — with no justification, no process, and no accountability — the consequences extend well beyond any single user. For businesses, journalists, researchers, and policymakers who depend on X as a channel of record, the absence of due process is not a minor inconvenience. It is a societal risk. Platforms that want to be treated as essential public infrastructure must be held to the governance standards that come with that role.


This article also appears in O’Dywer’s PR


Update, April 20, 2026: Well, it ended the way it started – without warning or explanation. The suspension is over. The point of my article remains the same, of course. 

Monday, September 22, 2025

Calling All Optimists

The canary in the coal mine of free speech has died. We are living in dangerous times for truth. 

The American public square is under attack – not just from misinformation and propaganda, but also from systemic forces that seek to silence dissent, control what we hear, and limit the scope of legitimate debate. 

If optimism means believing change is possible, then today, optimism requires courage. This is a call to those who still believe facts matter, who refuse to give in to despair, and who want to face what is happening honestly. Your ideas and perspectives are needed.

The New Reality: Power, Pressure, and Fear

You probably heard that Disney’s ABC abruptly pulled Jimmy Kimmel Live off the air after his comments about the assassination of conservative activist Charlie Kirk. The decision was made quickly after the FCC chair threatened fines and license reviews for broadcasters who aired what he called “distorted” content. Nexstar, which owns 32 ABC affiliates and is seeking regulatory approval for a multibillion-dollar acquisition, proactively stopped airing the show.

Only weeks earlier, CBS canceled The Late Show with Stephen Colbert, officially citing financial reasons. Yet many pointed out the timing: Reports indicated that political and corporate pressures influenced the decision because of the impending Paramount-Skydance merger.

These are not minor programming changes. These actions go beyond being a pattern or signal. They are the predicted outcomes from the Project 2025 playbook. 

Some will argue that this is no different from ABC’s 2018 decision to cancel “Roseanne” after Roseanne Barr posted a racist tweet about former Obama adviser Valerie Jarrett. But don’t fall for this false equivalency, this form of whataboutism. In Barr’s case, the network acted in direct response to a personal racist outburst from its star, behavior that violated company policy and alienated advertisers. In the current situations with Colbert and Kimmel, comedians are being removed not for violating standards of decency but for satirizing those in power. One involves private accountability for bigotry; the other involves political pressure and corporate leverage to silence dissent. Do not conflate the two; it only serves to erode our ability to discern real threats to free expression.

It’s not new, of course. From the start of his first campaign, Donald Trump has frequently called the mainstream press “the enemy of the people.” He has threatened to revoke licenses, sue outlets into silence, and openly praised actions that remove critical voices from the airwaves. 

This is not just mere bluster; it reflects an ongoing strategy to undermine independent journalism and weaken the institutions that mediate truth. If the President can decide what content is “distorted,” what is “garbage,” or what qualifies as “radical,” and if regulators and corporations act accordingly, then the line between governance and censorship has already begun to disappear.

The Battlegrounds of Truth

If there is a chance to preserve our Constitution, restore democratic values, bridge the deepening chasm between left and right, and combat the increasing incivility infecting our country, we must at a minimum, have plans and commit resources to fight mis/disinformation and propaganda. 

This is where the community of optimists must come together and find some solutions. No one can solve this on their own. Right now, I have four strategic imperatives and a lot of questions.

Invest in education and media literacy. But how can this be done when government is defunding public education, dismantling resources, and actively attempting the elimination of the Department of Education? How can media literacy flourish when the very structures that support critical thinking are being eroded?

Support independent journalism. But how can this be achieved when newsroom employment has dropped by more than a quarter since 2008, when hundreds of local communities have become “news deserts,” and when media ownership is increasingly concentrated in partisan corporations or wealthy individuals? When “both sides” rhetoric or “everyone’s biased” framing dominates (False Equivalencies: The Danger of Treating All Information Equally), lies are elevated to the same plane as facts.

Debunk falsehoods effectively. But how can we do this when the number of professional journalists and fact-checkers has fallen sharply, and when falsehoods travel faster and further online than carefully reported truths? As cognitive linguist George Lakoff argues, what people believe to be true can outweigh what is demonstrably true. 

Increase transparency on social media. But how can this happen when platforms are controlled by highly partisan owners and global corporations, when algorithms are hidden, and when accountability mechanisms are weak or nonexistent?

The Cost of Silence

We are closer than some realize to a media ecosystem defined not by freedom but by fear, not by evidence but by power. The decline of independent journalism, the weaponization of regulatory agencies, the concentration of media ownership, and the replacement of truth with belief all point in one direction: a society where public discourse no longer functions. 

Today’s optimism does not mean ignoring these dangers. It means refusing to look away, confronting the reality before us, and demanding accountability. The question is not whether the crisis is coming. It is already here. The question is what we, the citizens, do in response? 

Please respond.


Wednesday, June 5, 2024

1980: The Lesser-Known Inflection Point

There have been many inflection points in US history – events that significantly changed our future and behaviors – in the last hundred years. Throwing out some key dates affecting the trajectory of US history – 1929, 1941, 1945, 1954, 1955, 1957, 1963, 1964, 1968, 1969, 1973, 1974, 1981, 1991, 2001, 2008, 2020 – I'm betting most of you will understand their significance. (This is a small, subjective sample and my rationale is at the end.)

What about 1980?
My "This Day in History" email from the HISTORY Channel this past week reminded me of a lesson I covered when I taught Strategic Communication at NYU. In a discussion about crisis management, I said public relations tactics could only help rescue a reputation if systemic problems were addressed. I used the catastrophic explosion on BP's Deep Water Horizon oil drilling platform as an example. (The same situation when then CEO Tony Hayward famously, selfishly said, "I want my life back.") After discussing how PR Band-Aids wouldn't fix the underpinning safety issues, we pivoted to a related topic – how the media covered the story and how people consumed the news. I projected a multiple-choice question on the classroom screen:

After Deep Water Horizon in 2010, what was the biggest ocean oil spill in history?
A) Ixtoc 1 oil well, Gulf of Mexico, Mexico
B) Atlantic Empress – Aegean Captain collision, Trinidad and Tobago
C) Exxon Valdez grounding, Prince William Sound, Alaska

This was repeated in at least a dozen classes and every one of the graduate students chose the Exxon Valdez. The answer, ladies and gentlemen, is A) the Ixtoc 1 disaster in 1979. 1979 also saw the collision of the two oil tankers. The Exxon Valdez, occurring in 1989, didn't even make it into the global top 10.

Why the outsized memory of the Exxon Valdez? One could speculate on the recency effect but I'm going with CNN. CNN was born in 1980 and without its real-time, continuous, global coverage, the world missed a lot of news. 

Impact on Public Perception and Behavior 
Exxon (now ExxonMobil) stayed in the news because we were wired in – the impact on the Alaskan ecology, the investigation into the company and the ship's crew members, the months of tracking the clean-up progress, the lawsuits, the push for new regulations. It had an impact on legislators, policies, and public opinion. Several scholars called this and similar constructs “The CNN Effect.”

While the constant stream of news can shine a megawatt light on important issues, the effects on the public can vary. It can sharpen the focus for some and lead to positive interventions during natural or human-shaped disasters. But sensationalized headlines and the onslaught of breaking news alerts can create anxiety in others. How many have turned off the news because we wanted to limit the amount of negativity in our lives? As psychologist Mary McNaughton-Cassill noted, "The relentless exposure to distressing news can elevate stress levels and lead to a state of learned helplessness."

More Can Lead to Less
CNN, obviously, was on to something. Other dedicated cable outlets followed, with some focused on news while others honed in on sports, finance, cooking, the weather, etc. 
However, any network with a strong partisan bias can create echo chambers where some viewers are only exposed to information that confirms their pre-existing beliefs. Matthew Levendusky, a political scientist, has argued that this kind of selective exposure can exacerbate partisan divisions, increase hostility toward opposing viewpoints, and undermine democratic discourse.

Projecting news through an ideological lens can also lead to increased disinformation. During the COVID-19 pandemic, Fox News personalities frequently downplayed the severity of the virus and questioned the efficacy of vaccines and public health measures. Viewers were guided to mistrust the science and its messengers. This misinformation likely contributed to lower vaccination rates among its viewers and may have exacerbated the public health crisis. A research study found that regions with higher viewership of Fox News had lower compliance with public health guidelines, illustrating the real-world consequences of its editorial stance. 

This decline in trust is problematic for a functioning democracy, as a well-informed citizenry is essential for making informed decisions on policy and elections. Professor Jon D. Miller, now at the University of Michigan, warned us nearly 20 years ago that "people's inability to understand basic scientific concepts undermines their ability to participate in the democratic process.”

Further Into the Unknown
Like so many inflection points, it's difficult to forecast where this arc of history will ultimately take us. CNN's arrival in 1980 – and the model it pioneered – has undeniably transformed news consumption and its impact on society. 

The world is broken in so many ways and the society that needs to repair it seems harsher and more divided. But I'm hopeful the state of journalism can one day return to the sentiment founder Ted Turner expressed at the network's launch. Call it woke or naïve, but he wished CNN would "bring together in brotherhood and kindness and friendship and in peace the people of this nation and this world."
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1929, stock market crash
1941, invasion at Pearl Harbor
1945, end of WW II, liberation of Nazi death camps, first atomic bomb
1954, Brown versus Board of Education of Topeka
1955, polio vaccine
1957, Sputnik
1963, JFK assassinated
1964, all in on Viet Nam, Civil Rights Act
1968, RFK and MLK assassinated
1969, men land on the moon
1973, Roe versus Wade
1974, Watergate, Nixon resigns
1981, CDC publishes first report on AIDS
1991, Gulf War
2001, 9/11 attacks
2008, Barak Obama, first Black president elected
2020, COVID-19


Monday, November 9, 2020

Biden Won – So Did Science

The most anti-science, science-denying president of our lifetime was defeated by, you guessed it, science. While the election was close, it still has to rank as one of the biggest ironies in history.

Even so, seeing how tens of millions of people voted against their own self-interest is one of the most baffling and infuriating phenomena I know. It helps to prove that a belief can overpower a fact, how a lie can (shall I say it?) trump the truth. 

The facts and allegations are painful to repeat but, briefly, Donald Trump failed to disclose taxes or foreign entanglements; destroyed immigrant families; encouraged white supremacists; belittled women; covered up ties to Russia; illegally used campaign funds; threatened allies; praised dictators; created economic hardship with a trade war; killed environmental protections; undermined funding for education and the arts; enriched himself and his family at taxpayer expense; threatened political adversaries; mocked disabled persons; disparaged soldiers; attacked the news media; rammed through lifetime appointments to the judiciary; advocated voter suppression and intimidation efforts, and lied to the public – according to fact checkers – approximately 25,000 times.

But put aside his long list of self-serving, amoral, unethical, and likely illegal activities for a moment. It was the COVID-19 issue that Donald Trump handed to Joe Biden. While Trump won in some of the states hit hardest by the virus, the pandemic cost him the election. He and tens of millions of others may have ignored the science, but a bug less than 0.000004 inches across tipped the scales to Biden. 

Trump cowed Republican leaders, tossed the Obama “Playbook for Early Response to High-Consequence Emerging Infectious Disease Threats and Biological Incidents” and all but disbanded the White House Coronavirus Task Force. He called Dr. Anthony Fauci, head of National Institute of Allergy and Infectious Diseases and one of the world’s top infectious disease specialists, a “disaster,” said scientists were “idiots,” and falsely claimed “doctors get more money if somebody dies from COVID.” 

Despite all of that and the desperate efforts to gaslight the public on the seriousness and deadly scope of COVID-19 – a White House press release claimed the president ended the pandemic – Trump could not alter the science of a viral infection. He couldn’t bully the virus away.  He couldn’t short-circuit the careful research and development process required for new vaccines and therapeutics. 

Joe Biden did push a few other campaign issues: Trump’s lack of character, morality, and empathy (“The Battle for the Soul of America”); the assaults on affordable healthcare and attempts to strip protections from those with preexisting conditions, and the diminished standing of the United Sates around the world. In fact, some reports had the economy and health care out-polling COVID-19 as key election drivers.

Yet the Biden team ended up displaying some remarkable consistency in messaging on the COVID crisis. Why? The economy and health care are complex issues. COVID-19 is not. It’s impossible to ignore. The virus is surging again and predictions are the worst is yet to come. Some will continue to claim it’s a hoax, that the numbers are inflated, and it’s not much worse than a bad cold. But the number of cases, positivity rates, hospital admissions, and deaths are hard to argue unless you’re locked into a belief system where no facts will ever penetrate. 

Trump couldn’t help but to respond, not with actions to protect the public health but with more derision. “With the fake news, everything is COVID, COVID, COVID, COVID,” Trump complained at a mostly maskless rally. It was painful to see how he politicized science and it used as a wedge, driving people further apart.

A platform based largely on science, medicine, and public health won this election – barely. We will win the battle against this coronavirus with the right leadership and resources; naming a new coronavirus task force on November 9 was the president-elect’s first major announcement. But the fight comes with a terrible, sometimes irretrievable cost, the result of missteps and misdeeds from a malign, incompetent Administration. 

Like hundreds of millions of others around the world, though, I’m hopeful that in the days and years ahead that facts will matter, and our scientific, political, educational, and journalistic institutions will again be held in the highest regard.

Between blog posts, I invite you to follow me @pauloestreicher.


Monday, August 10, 2020

Three Steps to Save the Presidential Debates

While the president was demanding a fourth debate with his challenger, an opinion piece in The New York Times suggested that debates be scrapped altogether. Yes, the debates have certainly devolved over the years but this is a classic “throw the baby out with the bathwater” reaction. Let’s fix them instead. Here are three changes to elevate the debates and increase their value to the public:

 

1. Ditch the audience. In her NYT piece, Elizabeth Drew wrote that debates were less about conveying a vision or a plan than they were about upstaging the opponent. “Points went to snappy comebacks and one-liners. Witty remarks drew laughs from the audience and got repeated for days and remembered for years,” she said. She’s not wrong, of course. But it’s the debate format that has helped to create the reality TV atmosphere. The candidates have been playing to the audience; they look for applause or a laugh. Let’s get serious and let’s remove the audience. The point might be made moot because of the pandemic this year but the editorial board of The Washington Post recently endorsed this idea, calling the debates “quip contests.” We’ll gain time, engagement, and potentially more substantive responses. 

 

2. Level the field. I mean this literally. The candidates should be seated, anchored to their chairs. The freewheeling Town Hall format, where the candidates roam the stage, should be banned. In 2016, candidate Trump tried to intimidate Secretary Clinton when he alternated between standing and pacing back-and-forth behind her. Clinton said he was breathing down her neck, which made her feel "incredibly uncomfortable." Politico magazine called it "the ugliest debate ever seen." Pressing a physical advantage – bullying – must not be allowed. And having the candidates seated will also help mitigate any height discrimination, or “heightism,” where taller people are perceived to be stronger, and better leaders.

 

3. Check the facts. A consequence of our glorious First Amendment is that political speech is highly protected – essentially any half-truth or lie may be told. While there are plenty of post-debate analyses, it’s too late. Many viewers tune-out after the practiced smiles and forced handshakes. And our brains tend to cling to misinformation even after it's been refuted. We need real time (or near real time) fact checking. If IBM's Watson computer can win at Jeopardy!, why can't we get an indication of veracity while the debate is still in progress? Let’s use technology to help the experts sift through speech transcripts and testimony; almanacs and atlases; laws, regulations and policy statements; credible survey data, and non-partisan news articles, journals, and research reports. Let’s help ensure the public gets the facts and not the flimflam.

 

While we’re more polarized than ever and fewer people are undecided, more information, more opportunity for side-by-side comparison, is still crucial to the democratic process. In a society that’s increasingly stressed by the health and economic consequences of COVID-19, systemic racism, and so many other issues, political discussion can be dispiriting, infuriating, and sometimes incendiary. But, as Ray Bradbury wrote in Fahrenheit 451, “If you don't want a man unhappy politically, don't give him two sides to a question to worry him; give him one. Better yet, give him none.”



Between blog posts, I invite you to follow me @pauloestreicher.

Friday, March 28, 2014

A Message About Messages

This article also appears in Medical Marketing & Media.

Dr. Marijn Dekkers, CEO of Bayer, feels underappreciated. He has some good reason. At Bayer’s Spring Financial News Conference (on Feb. 28th), he said, "Almost every day, newspapers publish something about cancer – statistics, the best doctors, the best hospitals, the best treatments." Yet, they don’t discuss, "the molecule, the invention or the scientist behind the invention without which the doctors, hospitals and treatments could not help patients."

People go into a hospital, they interact with health care providers but what they see mostly from the pharmaceutical industry is a little, unimpressive looking pill. This isn’t new. Low trust and reputation scores have been a fact of life for decades now. The anger over high prices and low transparency has not been offset by improved health outcomes or the positive impact on jobs and the economy. Dr. Dekkers said, "I feel that this lack of appreciation for our ideas and innovations has to change." 

More credit ought to be given to the investments and inventions made by the biopharmaceutical sector – no question. But placing responsibility on the media for a perceived lack of fairness seems misplaced. The health care industry is attempting to meet the needs of its customers and so is the news media. In most cases, they’re selling a story with a point of view because that’s what the market is telling them to do. And they’re constrained further by the revolution in social media. There are fewer and fewer “real” journalists, professionals with credentials who have an understanding of the issues and the science. How many health and science sections in major daily newspapers have survived? Can you get beyond one hand? 

Today’s reality is health care is covered largely in the business sections and the industry feeds right into it. The first two-thirds of Dr. Dekkers’ talk was focused on his company’s impressive financial results. It was, after all, a financial news conference. But if getting a fair shake by the press was of such concern, perhaps he should have allowed his CFO, who was the next speaker anyway, to discuss all the numbers.

Next time, Dr. Dekkers may wish to lead off with and stick to some of his briefly mentioned closing messages – Bayer’s commitments to sustainability, ethics, access, value and serving the needs of the patient community. As messengers, as leaders, the tone should be set using the words, images and emotions that best communicate the industry’s contributions, not just the spreadsheets and stock charts. Tell the audiences what’s in it for them.

But there’s still a big missing piece to this communication puzzle. Dr. Dekkers pointed out, “Even the most outstanding ideas and scientific breakthroughs have no chance if people do not accept, appreciate and support them. All too often, people are afraid of – or uneasy about – new ideas, inventions, processes or products.” Indeed, the industry’s stakeholders must have a higher level of health and science literacy. Dropping information – even crucial or compelling data – onto the heads of an unprepared public, or expecting a response to another “call to action,” is unproductive and unrealistic. A massive, sustained education effort is needed to help turn the ship of disbelief and discontent.

Of course, a more knowledgeable public will not guarantee an enhanced corporate reputation. It must be earned. It will take time and the self-inflicted wounds – the reputation-killing missteps and misdeeds – need to stop or at least be minimized. Our job as strategic communicators is to help find common ground and common language, increase mutual understanding and secure the win-wins we know are out there.

Between blog posts, I invite you to follow me on Twitter @pauloestreicher.