Politicians
Should Take Some Lessons from King Arthur's Leadership and Communication Style
The failure
we see in the statehouses and in Congress starts with an inability to listen
and understand. It was clear to King Arthur that having the ability to
comprehend other people, their circumstances, and their environments was not
only nice and good, but important in other ways, too. He learned that one could
achieve a huge competitive advantage. What better way to know your adversaries?
And who do people want to vote for, fight for, or work for? Most often it’s the
person who takes an interest in them, recognizes their motivation, and feels
their pains and successes.
Just about
everyone clamors for some understanding. But this cuts both ways: we want to be
understood by others, and others want us to understand them. Yet, we may be
losing our collective capacity to understand on an emotional level as some
recent studies have shown. Perhaps this is one reason why the “my way or the
highway” method of negotiation has become so popular. The belief of many
politicians that even a 50 percent-plus-one victory gives them some sort of
clear and unassailable mandate is another reason why we can’t move past
gridlock. We can’t take a step forward when the first position is to
dig-in-your-heals.
This was
similar to how Arthur behaved initially in his mission to unite England at a
time of competing kings and threats from abroad. Might for Right was his grand
strategy: he invented the Round Table to channel the energy of the knights away
from fighting toward the enforcement of a new order. Over time, however, it turned
out to be a failed policy. In T.H. White’s The Once and Future King,
Arthur said to Lancelot, “…when the kings are bullies who believe in force, the
people are bullies too.” He had the sense to see the flaws and began the
process of moving, “groping,” toward a newer, better foundation: Equal Justice.
We’d all
like to get things right the first time and politicians are no different.
Though it’s certainly the most desirous way of operating, it’s hardly the most
common. Sometimes the imperfect thing is the only thing to do. Whatever axiom
you want to use—half a loaf is better than none or Voltaire’s “The perfect is
the enemy of the good”—incrementalism is hard to accept but equally hard to
forswear.
Like the
uncertainty felt by corporations and interest groups of today, Arthur created a
conundrum for the class of nobles in his attempt to change civilization. They
weren’t sure if he represented a threat to their positions and wealth or an
opportunity to enhance them. And like all threats and opportunities, he had to
deal with the rational as well as the emotional sides of the issue. Protecting
self-interest, maintaining tradition, helping your fellow man, and doing what’s
best for the greatest number of people all had to be balanced. Arthur had the
right intention with the wrong method and he knew it. He admitted his mistake.
That’s the first step in re-railing a strategy: identify the strengths and
weaknesses—what should be kept, modified or jettisoned. Acting in the best
tradition of the modern innovator and entrepreneur, Arthur took a risk. He went
forward with a plan, though there were imperfections
and gaps in understanding
all of the potential issues.
The ability
to sustain an effort is frequently underappreciated. Because incremental
advances are hard to discern, we often see anxious leaders swapping out one set
of strategies and tactics for a new set too soon; they don’t allow enough time
for their plans to mature. With enough patience (and the appropriate
resources), we know that all the baby steps can add up to become a completed
marathon. Rarely do we see or accomplish all or nothing; compromise and
incremental success may not seem satisfying, but it’s the way most things
operate and succeed. The two steps forward/one step back process frustrated and
even depressed King Arthur but making progress and leaving improvements behind
is what’s important.
There are,
of course, times when one can (or must) reach the finish line in one bold move.
But this “Camelot wisdom” should remind our leaders that the Holy Grail they
seek isn’t at the end of this day or the next week but after a long journey of
give and take.
You can
read more in Camelot, Inc. Leadership and Management Lessons from King
Arthur and the Round Table, www.camelotinc.com.
Between
blog posts, you can follow me @pauloestreicher.
No comments:
Post a Comment